At Casinogambler.co.uk, where we write about licensed online casinos and provide guides for UK players who enjoy real money casino games, we take responsible gambling seriously. That’s why we encourage you to use only licensed casinos that implement the necessary safety measures to ensure a secure gambling environment. These include self-exclusion options, cool-down periods, the ability to set daily or monthly spending limits, and access to dedicated customer support for assistance. Below are some key resources for responsible gambling and support if you need help managing your gaming habits.
Here’s a list of responsible gambling contacts and websites for UK players:
- GambleAware: Offers free, confidential help and support for anyone affected by gambling problems, including advice, tools, and access to treatment services.
- Website: www.begambleaware.org
- Helpline: 0808 8020 133 (24/7)
- GamCare: Provides information, support, and counselling for people affected by problem gambling, including online and in-person resources.
- Website: www.gamcare.org.uk
- Helpline: 0808 8020 133 (24/7)
- Gamblers Anonymous UK: A fellowship of individuals recovering from gambling addiction through meetings and support groups, based on the 12-step recovery programme.
- Website: www.gamblersanonymous.org.uk
- National Gambling Helpline (run by GamCare):Provides support via phone and online chat for individuals dealing with gambling problems, including resources for family and friends.
- Website: www.gamblingtherapy.org
- Helpline: 0808 8020 133 (24/7)
These services offer essential support for responsible gambling and help f
How does the self-exclusion process work at online casinos in the UK?
The self-exclusion process at UK online casinos is designed to help players who wish to control their gambling habits by temporarily blocking their access to all licensed gambling sites. This is regulated under the UK Gambling Commission (UKGC), with GamStop, a free service that allows players to voluntarily exclude themselves from all participating UKGC-licensed online casinos, being the primary tool for self-exclusion.
Players register with GamStop and provide personal details such as name, date of birth, and contact information to begin the process. Once registered, players select a self-exclusion period: 6 months, 1 year, or 5 years. After activation, the player is blocked from all UK-licensed gambling sites, including popular operators like Bet365, 888 Casino, and Betfred. The key advantage of GamStop is that it covers all UKGC-regulated casinos in one step, meaning the player doesn’t need to manually request exclusion from each site.
During the exclusion period, players are prevented from accessing or creating new accounts at any participating casino. For example, if a player self-excludes, they cannot play at sites like Betfred, 10bet, bet365 Casino or Monopoly Casino, as GamStop automatically blocks access to all these platforms.
Once a player selects a self-exclusion period, the decision is final for the duration chosen. The exclusion cannot be reversed or shortened. When the exclusion period ends, players must contact GamStop to request reactivation if they wish to resume gambling actively. If they don’t make this request, the exclusion remains in place, ensuring the player has complete control over when, or if, they want to return to gambling.
In addition to GamStop, individual UK casinos offer their own responsible gambling tools. For example, Buzz Casino and Grosvenor allow players to set daily, weekly, or monthly deposit limits. These controls help prevent excessive gambling and allow players to manage their spending more effectively. UK online casinos like Barz Casino and MrPlay Casino also offer time-out periods, which can last from 24 hours up to several weeks, allowing players to step away for shorter breaks without a full self-exclusion.
The self-exclusion process is a critical component of responsible gambling in the UK, and UKGC-licensed casinos must prominently promote these tools on their platforms. Since casinos face strict penalties for failing to comply with these regulations, ensuring self-exclusion is an essential player protection measure.